No.1 |2026
Today, after centuries during which it was essential to visit a physical branch to open accounts, make bank transfers, apply for loans and sign documents, these transactions can be carried out very simply – and securely – online.
The editorial team
The editorial team
Stories from this issue
How has our relationship with banks changed?
How have banks evolved over the centuries, and what role do these relationships play today in the age of digital services? In this article, written by Il Post and sponsored by BPER, we explore the concept of ‘human-centred digital’: a vision that puts technology at the service of people and their needs.
Human-centred digital, according to BPER
How can a traditional bank transition to digital without losing sight of the importance of the customer relationship? In this episode of the video podcast *Fuori Caffettino*, hosted by Mario Moroni, Maurice Lisi, Head of Digital Business at BPER, explains how digitalisation is changing the role of the bank in people’s daily lives. A conversation that goes beyond technology to explore the themes of trust, relationships and omnichannel approaches.
How does one truly innovate today?
A banking app that is genuinely useful to people can only be created by starting with their real needs, not with off-the-shelf solutions. This is the new way of working adopted by BPER, which directly involves customers, employees and partners in decision-making. Italian Tech explores this approach in an article that attempts to answer the key question: what does it really mean to innovate today?
Technology that simplifies everyday life
From contactless payments to online shopping, technology works every day to make everything simple and secure. But what lies behind two actions that have now become part of our daily routine, such as making contactless payments and withdrawing cash without a card? An exclusive video by BPER, in collaboration with Geopop – an organisation specialising in science and technology communication – explains this to us, shedding light on the subject and helping us understand the digital world better.
Can we do without digital technology?
There are still many companies that view digital technology merely as an operational tool, but recognising its strategic value today means fostering business growth. Not at any cost, but with an approach that puts the customer, their needs and active listening back at the centre. Only in this way can the digital transition become a true driver of growth. We discuss this in this article, in collaboration with pmi.it.
