BPER Banca has been awarded in the Digital (R)Evolution Awards, ranking first in the "Innovation Maturity" category.
The event is in its second edition and represents an opportunity to meet and compare success stories, innovation and analysis of the digital trends that are revolutionising the companies and the Country.
After evaluating over 60 companies active in various industries on the base of different levers, the motivations that brought Bain to award BPER Banca the prize for innovation maturity were:
● strategic position to the development of the User Experience, with a strong focus on the Digital Experience;
● presence of innovation vehicles, that is the creation of an internal startup to allow young internal talents to propose innovative ideas;
● Digital Factory and reinforcement of the workforce with digital skills, thanks also to the insertion of new ways of working.
Stefano Vittorio Kuhn, Chief Retail & Commercial Banking Officer of BPER Banca: "We are really proud to have received this important award. BPER Banca is working hard on innovation and digitalisation, with the aim of putting digital at the service of the customer relationship. We work every day to achieve a simple and distinctive omnichannel experience that exploits the potential of digital as an enabler of opportunities. The achievement of our goals is the result of teams composed by competent people with great team spirit, who are able to transmit strong determination".
Maurice Lisi, Head of Digital Business at BPER Banca: "This recognition in the digital area is a demonstration of how our work is proceeding in the right direction. Our commitment starts by listening to our customers to multiply the opportunities for accessing our products and services, through a new banking experience that supports and recognises the uniqueness of each customer. This is why we believe in a banking model where digital and human merge in an omnichannel approach based on relationships".
Maurice Lisi, Head of the Digital Business Department, and Alessandra Spadaccia, Head of the Direct Channels Applications Service, accept the award.
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